Every lead answered. Every follow-up sent.
I build AI and automation systems for B2B companies. They reply to new leads in minutes, follow up on time and book the call, so your team can focus on the work.
Example automation
New lead follow-up
WHEN THIS HAPPENS
A new enquiry comes in
Website form · 09:41
THE SYSTEM DOES THIS, ON ITS OWN
Personal reply sent
2 minutes later
Follow-up scheduled
If there's no answer by day 2
Call booked
Thursday · 14:00
One example of many. Every system is built around your business.
Leads go cold while you're busy.
Not because your team is bad at sales. Because nobody can answer every message the minute it arrives.
Slow replies lose deals
A lead who waits a day for an answer has usually talked to someone else by then.
Follow-ups slip
The second and third message are where most deals are won, and the first thing to go when the team is busy.
Busywork eats the week
Copying details between tools, chasing confirmations, building the same report every Friday.
What I build.
One system, put together from the pieces your business needs.
Every lead in one place
Forms, email, social and listings land in one inbox, nothing lost.
Replies in minutes
A personal first reply, written in your voice, at any hour.
Follow-ups that run themselves
Timed messages until the lead books, says no, or goes quiet.
Booking and reminders
Leads pick a time themselves and get reminded, so fewer no-shows.
CRM and pipeline
Every lead tracked from first touch to closed deal, updated automatically.
Reporting
A short weekly report: leads, reply time, calls booked, deals won.
See it work.
A real automation, live: someone books a call, and seconds later they're in my CRM and I get an email.
Every booked call goes straight into your CRM
Plays from YouTube. Watch on YouTube
Advice is easy. I build the system.
Built and tested first
You see the system working before it ever touches a real customer.
Your words, approved once
Every message is written in your voice. You approve the wording at setup, then it runs.
Nothing changes for your team
I fit the system around how you already work, not the other way round.
A clear scope up front
You know what I'll build, by when, and what it costs before anything starts.
From first call to a live system.
STEP 01
Discovery call
A free 30-minute call. I look at how leads come in today and where they get stuck.
STEP 02
Proposal
A clear scope, timeline and price, based on how complex the project is. No surprises.
STEP 03
Build and launch
I build and test the system, you approve the messages once, and it goes live. Weekly updates throughout.
STEP 04
Keep it running
Optional monthly support: monitoring, fixes, improvements and a short report.
One person, start to finish.
I'm Felipe Santos, and FCS Flow is my company. I'm a solopreneur based in Rotterdam: the person you talk to on the first call is the person who builds your system. No account managers, no handoffs.
Questions I get.
Will our customers know it's automated?+
Every message is written in your voice and approved by you. Real questions go straight to your team, so customers talk to a person when it matters.
We don't have time to learn a new system.+
You don't need to. I set everything up and connect it to the tools you already use where I can. Your team keeps working the way it does now.
What does it cost?+
It depends on how complex the project is. After the first call you get a fixed scope and price in writing, before any work starts.
Do you have case studies?+
FCS Flow is new, so instead of a deck of past results I show you the system working, live, on the call.
Let's find where your leads get stuck.
Book a free 30-minute call. I'll look at how leads reach you today and show you what a system would change.